We began designing journeys in Africa in the mid 1990s. A wildlife safari is a phenomenal experience. An excellent safari requires some flexibility. Wildlife moves, conditions change, and events on safari are unpredictable, as they are not orchestrated, but depend mainly on positioning ourselves well for an opportunity to arise ...
Covid-19 restrictions and requirements have not been enforced since 2022. If you have any specific questions about Covid-19 while travelling on safari with us in Africa please contact us directly.
No. However we have partnered with Global Rescue, a membership-based travel risk and crisis management company founded in 2004. Although travel insurance and a Global Rescue membership are not the same thing, Global Rescue works with leading insurance providers so a member can have an insurance add-on to their Global ...
No, A Step Ahead S.L. does not automatically cover you for any health problem. You should find out if your own health insurance covers you for international travel, and if not purchase a travel insurance that does so. We have partnered with Global Rescue. Global Rescue is a membership-based travel ...
No, you are not covered unless it specifically says so in the trip inclusion details (mainly some East African safaris). However these do not allow you a choice of evacuation provider, only take you as far as the nearest private hospital, and do not include any costs incurred once you ...
No you are not covered by any insurance. We oblige you to be covered by Emergency medical insurance for the full period of any trip booked by us. We will not be liable for any emergency evacuation or your health treatment costs if you require any of these services while ...
Yes. However there will be costs if you cancel. These will depend on how long before the trip start date you cancel. The details of the cancellation costs will be clearly described in your Trip Contract. Generally the terms for our African safaris are more stringent than our European trips. ...
No. We are based in Spain, in the Euro zone, but most of our receipts and our payments (to countries in Africa) are in US dollars. Our research has revealed if we were paid by credit card not only would a commission fee be incurred, but any payment would be ...
This can vary depending of the conditions of the local operators in the country where you are travelling, and will be written up clearly in your Trip Contract. In general there is a non-refundable deposit to be paid. For our African safaris and our Kilimanjaro climbs we require a 20% ...
This varies depending on your budget, your choice of accommodation, whether you have chosen a Premium or Classic Guided Style Safari and other factors. You may get an idea looking at sample itineraries on our Resources page or on our Costs page.
We specialise in custom journeys. We design each journey according to the needs of each group. As a result we do not mix groups.
In many cases this depends on the situation and on where you are travelling. Some places have only 4 or 5 tents or rooms, so a group of more than 8 people may need to stay in different larger establishments. If you are organising a large family trip, the benefits ...
