Feedback

We hope that you have enjoyed your journey with A Step Ahead.

Our aim is to provide the highest quality personalised service. In order to achieve this and to improve our journeys wherever possible, we would really appreciate it if you could take a couple of minutes to complete this short form to help us. There are 7 required fields (including name and “yes/no” fields), as well as opportunities to give us more detail. You have a choice over how we store or treat this information. Our Privacy statement is available here.

This form is only intended for people who have used our services recently.

Thank you in advance.

First
Last
This is required. You may request that we hold this information in confidence (below)
Please include country code (e.g. +1) and area code. This is optional, and you may request that we hold this in confidence (below)
Please rate overall trip planning. 1=poor, 2=mediocre, 3=okay, 4=good, 5=outstanding
Please provide any details (optional). Consider equipment lists, itineraries, response to questions and general preparation.
Please rate your guide(s) 1=poor, 2=mediocre, 3=okay, 4=good, 5=outstanding
Please list your guides and comment on skills, responsibility, approachability, capability, sense of fun and adventure (optional).
Please consider drivers, vehicles, charter flights, transfers, timeliness, efficiency etc (optional)
Which was your favourite hotel, lodge or camp and why?
Could any improvements be made in any camp, hotel or lodge, and if so, which one, and what should be done?
Which was your favourite activity and why?
Could any activity have been better organised, and if so, which activity and what should be done?
We respect your privacy. We are requesting your consent for us to read or permission to keep this information in our records of past trips. This will help us improve our service. If you have given us permission we may pass this on to the relevant local operator, camp or provider. If at any time you want to delete this information from our records you may email us, and we will comply with your request, provided we are not obliged to keep it by law.
You can request to be automatically added to our mailing list. We normally send emails about wildlife sightings, new camps or areas and our guides' marketing trips to Europe or America once every 2 or 3 months. Once subscribed you may unsubscribe at any time. There is an unsubscribe link at the bottom of every email sent.

 

Third party pages

If you would like to help us and others know about our journey design or custom guided journey service you may also rate us or write a review on our Facebook or Google pages.